This content reflects our former identity as Payrix. We're now Worldpay for Platforms, offering PayFac-as-a-Service among our suite of products.
In the fast-paced world of contracting, every minute counts—and so does every customer experience. JobNimbus, a Utah-based CRM software provider, understands this better than most. Founded in 2013, JobNimbus set out to transform the way roofing, fencing, siding, and gutter contractors manage their businesses, giving thousands of professionals the tools to save time, increase profitability, and deliver outstanding service.
As JobNimbus grew, so did the expectations of its contractor customers. Their customers needed more than just management software—they needed a seamless, reliable way to accept payments and onboard quickly, without the headaches and delays of traditional payment processing. For JobNimbus, the challenge was clear: deliver a payment experience as efficient and intuitive as the rest of their platform, while maintaining the flexibility and scalability required to support a rapidly expanding customer base.
Challenge
JobNimbus recognized that their contractor clients operate in an environment where speed, flexibility, and first impressions are everything. Previously, onboarding new users with third-party payment processors was slow and cumbersome, often taking weeks and creating friction at a critical moment in the customer journey. Contractors also demanded modern payment features—like mobile and the acceptance of large down payments—that would allow them to service their own customers with ease.
Maintaining a unified, branded experience was essential. JobNimbus wanted to ensure that every contractor’s first interaction with their platform was seamless, positive, and reflective of the high standards they set for their own service. The challenge was to find a payment solution that could keep pace with their growth, deliver an exceptional experience, and offer the capabilities contractors need to succeed.
Solution
JobNimbus partnered with Worldpay for Platforms, adopting the PayFac-as-a-Service model. This approach allowed JobNimbus to quickly integrate robust payment capabilities into their platform, enabling contractors to onboard rapidly and start accepting payments without delay. The flexibility of PayFac-as-a-Service meant that JobNimbus could offer features like mobile payments and accept large down payments right out of the gate, meeting contractors where they do business—whether on-site or online. Together with Worldpay for Platforms, JobNimbus continued to deepen their payment capabilities as a software provider, giving them greater control and the ability to offer an even more unified, branded experience to their users.
Leveraging the flexibility and scalability of the PayFac-as-a-Service model, JobNimbus brings contractors onto their platform with the same care and attention they bring to every aspect of their business—eliminating the need for multiple handoffs and ensuring that every customer’s first impression is a positive one.
The combination of rapid onboarding, deep product integration, and a seamless customer experience has empowered JobNimbus to scale quickly and meet the evolving demands of their contractor clients. By leveraging the power of Worldpay for Platforms, JobNimbus continues to deliver a truly world-class platform—helping contractors grow their businesses exponentially.
Partnership results
- Accelerated onboarding: JobNimbus reduced contractor onboarding time with Worldpay for Platforms, ensuring a seamless first impression.
- Enhanced payment capabilities: The flexibility and scalability of the PayFac-as-a-Service model allows JobNimbus to regularly expand its payment features—gaining more control of the payment experience along the way.
- Unified customer experience: Worldpay for Platforms enabled JobNimbus to provide contractors with a single, branded onboarding and payment experience, eliminating confusion and multiple handoffs.
- Scalable growth: The robust, embedded payments solution allows JobNimbus to efficiently serve a rapidly growing customer base and support contractors’ business expansion.
- Improved contractor satisfaction: Contractors benefited from faster access to payments and a business management platform that helps them operate more effectively and profitably.