Electronic document management provider PIREL expands into payments with Worldpay for Platforms

 
Founded as an electronic document management provider, PIREL has long been a trusted partner for large businesses across North America looking to optimize operations with electronic document management solutions and accounts payable/receivable automation. Through secure portals, PIREL clients can access and review critical financial documents online, streamlining workflows and reducing dependency on paper. Worldpay for Platforms helped PIREL expand their business and software capabilities into embedded payments with the PayFac-as-a-Service solution, turning their management software into a one-stop-shop for customers.  

Challenge 

PIREL’s customers grew increasingly reliant on their platform to view invoices and statements. Owner and Founder, Denis Pigeon recognized a growing need from their customer base: the ability to facilitate payments from within their portal experience. This natural evolution from electronic paper to electronic payments presented a significant opportunity for PIREL—but also a significant challenge. Entering the payments space meant shifting the business’ entire sales motion from targeting CIOs and technical stakeholders to CFOs and finance leaders, requiring new expertise and a deeper understanding of the financial industry. PIREL set out to find a payments partner that had the people, technology, and scale to help them succeed with their new endeavor.

Solution

After evaluating multiple providers, PIREL engaged with the Worldpay for Platforms team and opted to move forward with the PayFac-as-a-Service solution. Worldpay stood out as the ideal partner to help the PIREL team migrate from electronic document management to electronic payments because of their robust solutioning and support. Worldpay’s robust payments expertise paired with the sophistication of their PayFac-as-a-Service solution offered the strength, reliability, and speed PIREL needed to bring payment capabilities to their software customers quickly and confidently.

 
Worldpay for Platforms provided hands-on support and guidance throughout the implementation process, helping PIREL understand the nuances of the financial industry and ensuring their platform meets regulatory requirements. With Worldpay for Platforms, PIREL was able to quickly pivot their sales focus to CFOs and financial decision-makers and offer a competitive and comprehensive solution that combined their beloved document management solution with seamless payments. 

Partnership results 

• Accelerated time-to-market: Worldpay for Platforms enabled PIREL to launch their payment solution faster than anticipated with PayFac-as-a-Service.
• Seamless integration: Customers can now view invoices and statements and make payments—all within a unified portal experience.
• Expanded value proposition: By offering payments alongside document management, PIREL deepened relationships with clients and positioned themselves as a full-service provider.
• Strategic collaboration: Ongoing partnership with Worldpay for Platforms continues to foster product innovation and enables New West Technologies to stay ahead of industry trends and remain competitive.