MANAGE | Recurring billing

Transform your merchants recurring revenue stream

Automated payments with Direct Debit ensure your merchants recurring revenue flows uninterrupted while delivering the seamless experience customers expect.

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Streamline billing with automated payments

Direct Debit allows businesses to collect authorised payments, directly from customers' bank accounts ensuring timely payments. Pay a flat fee per transaction, with no hidden costs or surprises.

Increase cash flow

Automatically recieve automated payments when they are due to maximise your revenue stream.

Flexibility

Schedule recurring payments on various frequencies, including daily, weekly, and monthly.

Security and compliance

PCI DSS compliant platform protects customer's financial information.

Ease of use

Our user-friendly platform supports the management of Direct Debit agreements, tracking payments, and reporting.

Collect authorised payments directly from customer's bank accounts

Customer authorises

Customers initiate an agreement electronically (DDR) authorising the business to collect payments at specific intervals.

Automated debit

On the agreed date(s), the business instructs their Direct Debit provider to initiate the automatic withdrawal from the customer's account.

No manual payments

Unlike credit cards or bank transfers, customers don't need to actively initiate payments each time. This eliminates late fees and ensures timely payments for your business.

Automatic updates of account numbers and expiration dates for cards stored on file
Secure data transmission with validated P2PE tokenisation to protect cardholder data
Comprehensive online reporting with customisable response data integration options

Support for multiple card brands including Visa, and Mastercard,
Simplified integration for quick implementation

Turn transactions into predictable growth

Recurring revenue models help businesses stabilise cash flow, strengthen customer loyalty, and build long-term value through consistent, automated payments. Any business can start by refining what works, launching simply, and scaling sustainably with the right tools and structure.

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Direct Debit FAQs for platforms

Why now is the time to rethink your payment provider

Why should platform businesses care about their Direct Debit provider?

Your payment infrastructure isn’t just a back-end function, it’s a strategic asset. For SaaS platforms, marketplaces and service-based businesses, the right direct debit provider can enhance customer experience, streamline operations and support scalable growth.

How do I know if I’m minimising fees?

If your provider charges based on transaction volume and value, costs can quickly escalate. We offer flexible, growth-friendly pricing models that help reduce overhead without compromising on service or compliance.

What if my payment platform doesn’t integrate well with other systems?

Disconnected systems slow you down. We provide robust APIs and prebuilt integrations with leading CRMs, ERPs and accounting platforms to ensure smooth data flow across your systems.

I often struggle to get support. Is that normal?

It shouldn’t be. Your platform deserves enterprise-grade support. We offer dedicated onboarding, technical support, and account management so your team gets timely help when it matters most.

Can I get real-time visibility into my payment operations?

Yes. We provide real-time dashboards and detailed reporting tools, giving you full visibility into payment performance, failed transactions and customer mandates.

Is a paper-based mandate process still acceptable?

Not anymore. Paper-based mandates are outdated and inefficient. We support fully digital direct debit setups, making onboarding easier for customers and reducing manual work for your team.

What if I need to run payments more frequently?

Cash flow flexibility is key. With us, you can schedule multiple payment runs without incurring extra fees, giving you more control over revenue and payouts.

Are transaction caps limiting my growth?

Some providers impose restrictive limits, especially for newer businesses. We offer scalable transaction limits tailored to your business so you can grow without constraints.

How secure and compliant is Worldpay for Platforms?

Very. Worldpay for Platforms is a product of Worldpay (UK) Limited, which is FCA-regulated and Bacs-approved, with enterprise-grade data protection and compliance standards ensuring safe, confident transactions for you and your customers.

Is switching Direct Debit providers complicated?

Not at all. Here’s how it works:

· Notify your customers in writing. No action is required from them.

· Transfer mandates and SUNs with support from your new provider.

· Update your payment platform with the new Service User Number details.

If you're introducing Direct Debit for the first time, evaluate providers based on integration, support, scalability and compliance. We are built to support platform businesses at every stage of growth.

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